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In SAS Enterprise Case Management, you might not be able to attach a file to a comment when you use Microsoft Internet Explorer 9. The problem might occur after you add a comment to an attachment and click Post. When the problem occurs, the system displays a 0% progress indicator and does not attach the file.
To work around the problem, you can use a different browser or a different version of Microsoft Internet Explorer.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Enterprise Case Management | Solaris for x64 | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 |
Linux for x64 | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
HP-UX IPF | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
64-bit Enabled Solaris | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
64-bit Enabled AIX | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 | ||
Microsoft® Windows® for x64 | 6.1 | 6.2 | 9.4 TS1M0 | 9.4 TS1M1 |