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Problem Note 55083: You might not be able to attach a file to a comment in SAS® Enterprise Case Management with Microsoft Internet Explorer 9

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In SAS Enterprise Case Management, you might not be able to attach a file to a comment when you use Microsoft Internet Explorer 9. The problem might occur after you add a comment to an attachment and click Post. When the problem occurs, the system displays a 0% progress indicator and does not attach the file.

To work around the problem, you can use a different browser or a different version of Microsoft Internet Explorer.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementSolaris for x646.16.29.4 TS1M09.4 TS1M1
Linux for x646.16.29.4 TS1M09.4 TS1M1
HP-UX IPF6.16.29.4 TS1M09.4 TS1M1
64-bit Enabled Solaris6.16.29.4 TS1M09.4 TS1M1
64-bit Enabled AIX6.16.29.4 TS1M09.4 TS1M1
Microsoft® Windows® for x646.16.29.4 TS1M09.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.